On-site service
Visit comfort
Cloakroom
- Personal effects deposited must be collected the same day
- The depositor is responsible for any valuables deposited
- The cloakroom may be closed and/or fully booked during peak periods
As part of the Vigipirate plan, the following are not accepted at the school entrance:
- Suitcases and large bags
- Scooters and other individual vehicles
The following are permitted:
- Bicycle helmets left in the hands of visitors. Ideally hung up or placed in small bags and kept with them
- Motorbike helmets
- Pushchairs and trolleys for people with reduced mobility (dedicated parking area)
Guide maps
Printed guide maps are available at reception, to view or download:
Accessibility
The reception desk, the cash desks, the Champs libre studio and the auditorium are equipped with magnetic loops for hearing-impaired visitors.
A reading machine is available to the public on request in the libraries of the Museum.
A video magnifier is available to the visually impaired to facilitate reading documents at the reception of the Museum.
Stroller park
As the temporary exhibition in the basement is not accessible to pushchairs, parking is available on the ground floor. The visit of our permanent collection and the Henri Gaussen Botanical Garden can, for its part, be carried out with (several lifts on the route).
Loan of equipment
Wheelchairs, baby carriers, cane seats and anti-theft devices are available for visitors.
Free Wi-fi
WC
The Museum is equipped with toilets on the different floors, most are equipped with changing tables.
Self-guided visits: fun tools to guide you
Loans are made free of charge on request at reception, in exchange for an identity document.
Multi-sensory case
Open these treasure troves and discover the Museum with all your senses.
Rocks, fur, skeletons, naturalised animals and other surprises are hidden in the drawers of these cases, themed by floor.
Each case comes with a map of the Museum and an accompanying leaflet containing observation games, riddles and explanations, and inviting you to handle an object related to the specimen on display.
- 1st floor case: A case on wheels and a general booklet, to read or have read to you.
- 2nd floor case: A case on wheels with 3 different supports:
- a general booklet
- an app for an interactive tour via tablet or smartphone
- an audio tour
- There are two versions of each resource (available free of charge by prior arrangement):
- Toddlers
- 7 years and over
